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Missing Rate
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📍 Location: Hongkong
Above Message (Routing Info):
1. For FOB shipment: I. KA1 : contract owner and S-KAS Level 1 II. KA2/KA3/OneCare : contract owner 2. For CIF shipment: I. EMAIL Subject: KA123 (Alert Onshore - NROF FOR LCIF Contract ) S-KAS + Sales + C-KAS II. EMAIL Subject: ONECARE (Alert Onshore - NROF FOR LCIF Contract ) Sales Sales Head: KA1: jason.chu@one-line.com KA2: cyrus.lui@one-line.com KA3: Ken.kwok@one-line.com ONECare: Macro.Choy@one-line.com
Email Body 1 Label:
Email Body 1 Template:
Dear Team, Missing auto rate with application date : xxxxxxxx for RFA or S/C# xxxxxxxxxx POL ETD: POL ETD - 28 Hours Deadline:
Additional Email Body 2 Label (Leave blank if not needed):
Additional Email Body 2 Template:
Dear Team, Missing auto rate with application date : xxxxxxxx for RFA or S/C# xxxxxxxxxx
📍 Location: Shenzhen
Above Message (Routing Info):
1. For FOB shipment: KA1/KA2/KA3/OneCare : contract owner 2. For CIF shipment: EMAIL Subject: Alert Onshore - NROF FOR LCIF Contract - S-KAS + Sales + C-KAS Sales Head: KA1: Patrick Zhou@one-line.com KA2 : Panny Peng@one-line.com; Patrick Zhou@one-line.com, KA3: Daniel Ye@one-line.com; Patrick Zhou@one-line.com ONECare: Sam.Yan@one-line.com
Email Body 1 Label:
Email Body 1 Template:
Dear Team, Missing auto rate with application date : xxxxxxxx for RFA or S/C# xxxxxxxxxx POL ETD: POL ETD - 28 Hours Deadline:
Additional Email Body 2 Label (Leave blank if not needed):
Additional Email Body 2 Template:
Dear Team, Missing auto rate with application date : xxxxxxxx for RFA or S/C# xxxxxxxxxx
📍 Location: Guangzhou
Above Message (Routing Info):
1. For FOB shipment: KA1/KA2/KA3/OneCare : contract owner 2. For CIF shipment: EMAIL Subject: Alert Onshore - NROF FOR LCIF Contract - S-KAS + Sales + C-KAS Sales Head: KA: david.chen@one-line.com ONECare: kyle.li@one-line.com
Email Body 1 Label:
Email Body 1 Template:
Dear Team, Missing auto rate with application date : xxxxxxxx for RFA or S/C# xxxxxxxxxx POL ETD: POL ETD - 28 Hours Deadline:
Additional Email Body 2 Label (Leave blank if not needed):
Additional Email Body 2 Template:
Dear Team, Missing auto rate with application date : xxxxxxxx for RFA or S/C# xxxxxxxxxx
📍 Location: Zhongshan
Above Message (Routing Info):
1. For FOB shipment: KA1/KA2/KA3/OneCare : contract owner 2. For CIF shipment: EMAIL Subject: Alert Onshore - NROF FOR LCIF Contract - S-KAS + Sales + C-KAS Sales Head: KA: vincent.lau@one-line.com ONECare: benny.mai@one-line.com
Email Body 1 Label:
Email Body 1 Template:
Dear Team, Missing auto rate with application date : xxxxxxxx for RFA or S/C# xxxxxxxxxx POL ETD: POL ETD - 28 Hours Deadline:
Additional Email Body 2 Label (Leave blank if not needed):
Additional Email Body 2 Template:
Dear Team, Missing auto rate with application date : xxxxxxxx for RFA or S/C# xxxxxxxxxx
Save Missing Rate
Multiple Rate
Delete Topic
Above Message (Routing Info):
1. For FOB shipment: I. HK KA1 : contract owner and S-KAS Level 1 (Col. X) II. Except HK KA1: contract owner 2. For CIF shipment: S-KAS + Sales + contract owner
Email Body 1 Label:
Email Body 1 Template:
Dear Team, Please advise the correct rate for RFA or S/C# xxxxxxxxxx. [Screen shot of the Rate information in the email body]
Additional Email Body 2 Label (Leave blank if not needed):
Additional Email Body 2 Template:
Save Multiple Rate
Broken Route
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Above Message (Routing Info):
Email Body 1 Label:
Email Body 1 Template:
Dear S-KAS/Onecare, Due to broken route, please update booking route and confirm by return. Thanks.
Additional Email Body 2 Label (Leave blank if not needed):
Additional Email Body 2 Template:
Save Broken Route
Customer Information
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Above Message (Routing Info):
Email Body 1 Label:
Email Body 1 Template:
Dear Customer, Please provide below mention details of Shipper/Consignee/Notify/Also Notify for new customer profile creation in system : COMPANY NAME : DETAIL ADDRESS : * ONLY PO BOX NO NOT ALLOWED * TAX ID : EMAIL ID : PHONE No. : FAX No. : CONTACT PERSON : CITY : ZIP CODE: State code: Customer registration certificate : EORI :
Additional Email Body 2 Label (Leave blank if not needed):
Additional Email Body 2 Template:
Save Customer Information
RD TERM MIS MATCH
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Above Message (Routing Info):
Email Body 1 Label:
Email Body 1 Template:
Dear Team, We found discrepancy in RD teams booking shows Y/D and Si shows Y/Y please check confirm the term. Please rectify above matter at your side and feedback to us Your urgent reply would be appreciated. Thank you for choosing ONE
Additional Email Body 2 Label (Leave blank if not needed):
Additional Email Body 2 Template:
Save RD TERM MIS MATCH
Refeer Clause [hkgd]
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Above Message (Routing Info):
Email Body 1 Label:
Email Body 1 Template:
Cargo is stowed in a refrigerated container set by the Shipper at the carrying temperature of [Temperature] +/- (plus or minus) degrees Celsius.
Additional Email Body 2 Label (Leave blank if not needed):
Additional Email Body 2 Template:
Save Refeer Clause [hkgd]
LOI Template
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Above Message (Routing Info):
Email Body 1 Label:
Email Body 1 Template:
Dear Customer, Please note, we have received your request to update Issue Office as MNGBA. Kindly find the attached sample LOI and provide the updated details. Please rectify above matter at your side and feedback to us Your urgent reply would be appreciated. Thank you for choosing ONE
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Signatures Management
Signature Name:
Signature Content:
Thanks and Regards, Mizbha Shaikh HKG/CNN – Exp Doc Offshore Center Associate Ops. - WNS Global Services □-----------------------------------------------------------------------------□ Ocean Network Express Pte. Ltd. - Offshore Service Delivery V-Tech IT Park, South Block, 1st Floor, Survey No.113/2, Wadala Road, Near Indira Nagar Jogging Track, Nashik, Maharashtra - 422006
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Signature Name:
Signature Content:
Thanks and Regards, Krishna Mandal HKG/CNN – Exp Doc Offshore Center Associate Ops. - WNS Global Services □-----------------------------------------------------------------------------□ Ocean Network Express Pte. Ltd. - Offshore Service Delivery V-Tech IT Park, South Block, 1st Floor, Survey No.113/2, Wadala Road, Near Indira Nagar Jogging Track, Nashik, Maharashtra - 422006
Delete Signature
Signature Name:
Signature Content:
Thanks and Regards, Sameer Singh HKG/CNN – Exp Doc Offshore Center Associate Ops. - WNS Global Services
Delete Signature
Signature Name:
Signature Content:
Thanks and Regards, Sagarsingh Rathod HKG/CNN – Exp Doc Offshore Center Associate Ops. - WNS Global Services □-----------------------------------------------------------------------------□ Ocean Network Express Pte. Ltd. - Offshore Service Delivery V-Tech IT Park, South Block, 1st Floor, Survey No.113/2, Wadala Road, Near Indira Nagar Jogging Track, Nashik, Maharashtra - 422006
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